How to Run an AI Pilot That Actually Reaches Production
Gartner research published in April 2026 – drawn from a survey of 782 infrastructure and operations leaders in November and December
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Gartner research published in April 2026 – drawn from a survey of 782 infrastructure and operations leaders in November and December
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Salesforce’s 2026 State of Sales report – a survey of 4,050 sales professionals across 22 countries conducted in August and September
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She discovered it during a contract renewal review. The AI platform her team had been using for eight months had updated
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The quarterly AI review opened with a slide showing 94.2% model accuracy. The CFO asked what that meant in terms of
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The AI customer service system had a 94% accuracy rate on the test dataset. Live, in the first month, it handled
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She found out that two members of her team had been using a public AI tool to summarise client contracts for
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The vendor used the word ‘agent’ fourteen times in the pitch. Each time, it meant something slightly different. By the end
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Two people in the same team using the same AI tool are getting very different results. One routinely produces outputs she
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The initial budget proposal was thorough. Development cost, itemised by sprint. Vendor licence fees, monthly. Infrastructure, estimated by compute tier. The
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The AI project was approved in January. Budget confirmed, vendor selected, kick-off meeting scheduled. The first discovery session revealed that the
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