Healthcare company in USA improved the efficiency of serving patients by 400%

02-05-2020    Hari Kondlapudi    Views 331

About Client

The client is a reputed healthcare company in the USA. They have a web-based patient registration and management system for the hospitals.  While enrolling patients, enrolling personnel won’t have access to internet connectivity at the hospital for security limitations. They were thinking of developing a mobile application that can work offline ’without internet connectivity’. They approached the Do systems Inc for a solution.

About Product

We did an initial study of the business and proposed an offline iPad application that enables it to capture ~200 data points. We developed a proof of concept(POC) to demonstrate the offline capabilities and ease of use with modern UI. Post customer approval, we developed a full-scale offline iPad app using data synchronization, conflict resolution with server data, advanced user controls to save a number of users clicks to perform an action, printing report, and doctor’s approval from the iPad app.

How we developed

We mimicked the database structure with a server database in the iPad app using Realm. When there is no internet connection, the app stores patient info in the local database(Realm). When the internet connection is restored, the data will be synchronized with the server.  Many advanced user controls were developed to reduce the need for multiple clicks for the user to perform an action. We were able to evenly spread 200+ fields between multiple tabs without compromising on user flow and carefully tested all the combinations of use cases to make sure there will be no progressive blocker for the patient onboarding team while on the field.

Result

Saved 60% of the time in double data entry with the iPad app.

Reduced friction for users while onboarding patients with the features line user-friendly UI, Auto-tabbing, Switch Controls, Button Groups.

Improved data accuracy and reduce manpower as there is no double data entry.

Enabled patient onboarding team to service at the customer site without going through the internet access request process.

Logistics is simplified and data security is improved with iPad.


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