About the Client
Our client is a forward-thinking, cloud-based logistics platform focused on transforming the global supply chain. Their technology connects shippers, brokers, and carriers in a collaborative, real-time environment to manage freight, track shipments, automate workflows, and drive operational visibility.
With rapid growth and increasing data complexity, the client required a skilled and reliable technical team to help scale their platform, improve performance, and accelerate product delivery. Our team was brought on as a contracted development partner to support these goals.
Challenges Faced
As an extension of the client’s engineering team, we were tasked with addressing a range of challenges common to modern logistics platforms:
🏎️ Performance & Scalability
- Sluggish dashboard and report load times due to growing real-time data and traffic.
- Large MongoDB collections impacted backend performance during concurrent user sessions.
🔄 Data Migration & Client Onboarding
- No standardized process for migrating or replicating data across multiple tenants.
- New client setup was manual and time-consuming, creating delays and risks.
📍 Real-Time Shipment Tracking
- Needed integration with external GPS tracking APIs.
- New client setup was manual and time-consuming, creating delays and risks.
🧰 Workflow Automation
- Manual handling of routine tasks such as syncing data and sending notifications.
- Failed or missing background jobs caused workflow disruptions.
🔒 Multi-Tenancy & Access Security
- Lack of structured data isolation across tenants.
- Inconsistent role-based access controls across user types.
⚙️ Frontend Modularity & Communication
- UI lacked reusable components and had complex parent-child communication issues.
- Difficulties in managing dynamic modals and shared state.
🔗 Third-Party System Integration
- Integrations with carrier APIs, ERP systems, and messaging tools were fragile.
- Webhook reliability and event handling needed improvement.
Our Solution
Our team delivered a range of full-stack enhancements to address these challenges and position the platform for long-term success:
🖥️ Modern Front-End Architecture
- Rebuilt the UI using Angular 2 with Material Design for consistency and scalability.
- Introduced reusable components, utility services, and end-to-end testing for reliability.
🗃️ Backend & Database Optimization
- Refactored MongoDB schemas and implemented sharding.
- Added indexes and optimized queries for large-scale data operations.
🧰 Internal Admin Tools
- Built an internal dashboard to streamline data migrations, tenant setup, and feature toggles.
- Automated repetitive internal tasks and improved operational efficiency.
🔄 Automated Background Jobs
- Implemented task scheduling using Hangfire and job queues.
- Automated syncing, alerts, and data cleanup to maintain system integrity.
📍 Real-Time GPS Tracking
- Integrated third-party GPS APIs with WebSocket-based map updates.
- Ensured low-latency, accurate location tracking for better shipment visibility.
🔒 Secure Multi-Tenant Framework
- Enforced tenant-specific data isolation.
- Standardized role-based permissions and improved authorization logic.
🔗 Resilient External Integrations
- Refactored external APIs with retry logic, logging, and message queues.
- Improved webhook reliability and system observability.
Results Achieved
✅ Improved Platform Performance
Faster data processing and dashboard loading enhanced user experience.
✅ 70% Faster Client Onboarding
Automated migration tools and internal setup dashboards reduced manual work.
✅ Live Shipment Visibility
Low-latency GPS tracking delivered accurate, real-time updates.
✅ Workflow Automation
Background jobs automated routine tasks, boosting reliability and reducing human error.
✅ Enterprise-Grade Security
Multi-tenant architecture and access control ensured data security and compliance.
✅ Accelerated Development
Reusable Angular components shortened development cycles and improved UI scalability.
✅ Stable API Integrations
Reliable, event-driven integration architecture ensured smooth third-party syncs.
✅ Improved Uptime & Resilience
Proactive monitoring and error handling enhanced system stability.
✅ Better Customer Experience
More responsive interfaces, fewer delays, and smarter automation led to higher user satisfaction.
✅ Future-Ready Infrastructure
The platform is now equipped to support high growth, enterprise clients, and global logistics demands.